ARLA, The Association of Residential Letting Agents, is the industry’s governing body which sets policies and promotes industry standards and best practice. Licensed ARLA agents must comply with ARLA’s regulations and strict code of practice.

Professional Memberships

Dorset Property has 4 Members of ARLA (MARLA) across its network of branches as listed below - simply click through if you would like to find out more about any staff member.

Training & Professional Qualification

ARLA defines and controls the industry’s training and examination programmes. The industry qualification, The Technical Award in Residential Lettings, comprises an exacting four part programme of study and examination. It is both comprehensive and demanding and it has greatly enhanced the status of the profession and the qualified individuals practicing within it.

Qualified Staff

ARLA Management Standard

ARLA Technical Award in Residential Lettings and Management

ARLA Foundation Competency Test

The Property Ombudsman Scheme (TPO)

In order to be ARLA licensed, an agent must belong to a recognised Independent Redress Scheme. Each Dorset Property office is a member of The Property Ombudsman Scheme (TPO) Lettings. The TPO provides a free independent service dealing with disputes between member agents and landlords or tenants of property in the UK. Member agents must follow The Property Ombudsman Letting Code of Practice, which sets out the framework within which member agents should operate and the standards of service they need to provide for both landlords and tenants.

Sherborne AbbeyWimborneGold Hill, Shaftesbury